Singapore

Gerald
Tay

Business Analyst
Enterprise Systems & Digital Transformation

I analyse how business processes, enterprise applications, integrations and data interact, then translate operational problems into structured system requirements.

01 — 06

Portfolio Sections

01

What I Do

I work at the intersection of business operations and technology, turning ambiguous operational problems into structured requirements, system models and implementable change.

01 / Analyse

Understand the system.

I examine business processes, operational constraints, requirements and dependencies across systems and stakeholders.

02 / Translate

Bridge business and technology.

I translate between users, technical teams, vendors and management to create shared understanding and actionable requirements.

03 / Implement

Move from model to reality.

I support system changes through requirements validation, integration analysis, testing and implementation support.

07 / Contact

Have a system, process or transformation problem?